![]() If you think there might be an issue with your device or sim: Instructions on how to take these steps can be found using our device-specific trouble-shooter here. Resetting your network settings (this will also reset Wi-Fi networks and passwords, cellular settings, VPN and APN settings that you’ve used before). ![]() Choosing the O2 network manually in your settings.Making sure mobile data is turned on in your settings.If there’s no known issue, try manually resetting your device by: Use the O2 network status checker to see if there’s a known network connection problem in your area, or to report an unknown issue to us. From here, you’ll be able to subscribe to updates using Keep Me Posted. What should I do if I’m having signal issues?
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